Let’s face it – time is probably our greatest resource. We never seem to have enough of it and it seems to pass so quickly. Well we won’t get any more of it and we can’t slow it down.

What we can do is make the most of the time we have. Here are some simple steps you can take to get the most out of your day.

1. Plan your day the night before – At the end of each day write out all the things you need to do the following day to achieve your goals. Pull together all the information you’ll need, phone numbers and relevant paperwork.

2. Prioritise the list – Number each item and do the nasty jobs first. There’s always the temptation to do the easy jobs first. However, think how the thought of doing the nasty jobs hangs over you as you do the easy stuff. Think how good you’ll feel when the nasties are out of the way and how motivated you’ll feel.

3. Stick to your list – Tick off each item as you go and don’t let yourself be distracted. The temptation is to handle the telephone and e-mails as they come in. The phone is hard to ignore but you could always pull out the plug and let it go to voice mail and switch off the email program. Make an agreement with yourself to check for messages every two hours or so.

4. Remember the Three “D’s” – Do it, Delegate it or Dump it. Handle each piece of paper only once. Either do something about it now, delegate it to someone else or chuck it in the trash. And remember – “Only do it if only you can do it.”

5. Don’t procrastinate – Procrastination really is the “Thief of Time” It’s so easy to put things off till another time or till “I’ve had time to think about it.” DO IT NOW!

6. Plan your leisure time – Take up activities that need you to be at a certain place at a certain time. Instead of just “going to the gym,” book a fitness class or an appointment with a personal trainer.

7. Be honest with yourself – Keep asking – “Is what I’m doing now getting me to where I want to get to?” if the answer is “no,” change what you’re doing.

This is the easiest way to more out of your day and more out of your life.

Have you ever been at a networking function talking to someone when during the conversation you felt very self-conscious trying to say the right thing? Were you afraid that maybe if you said the wrong thing the person might not find you likeable, and therefore not want to do business with you? If you have, I am about to tell you why you should not worry about it. Like the obnoxious song “Don’t Worry – Be Happy” from years ago, I want to share with you the reason why being careful about what we say works against us in the networking environment.

Our goal in business networking should be to establish new relationships and through the process of follow-up develop them over time. As with any relationship, being honest plays a very important role in that development.

When we meet someone for the first time, we want to make a good impression. Often we put on our “party face” so that we do. This can often cause us problems that we do not expect. One problem is that when we try to appear to be something that we really do not feel inside of us, we often have a fear that we are going to be “discovered”. This fear causes us to feel uncomfortable about the situation and though we may be smiling, we are really cringing inside.

Most people worry that if they just be who they are, that no one can accept them. I argue that if we do not just be ourselves, sooner or later who we really are will slip out and then we will have to deal with the consequences of being discovered. This then leads to a feeling of distrust between people.

Have you ever been in a relationship with a person of the opposite sex where you did not tell them something important early on and later had to reveal it or even worse it was revealed by accident? It leads for difficult times after that and a lot of shuffling and apologizing.

In my opinion, it is better to risk being who I am up front. To let people know exactly how I feel. People, for the most part, have a forgiving nature. They actually want to forgive. If you make a mistake and say something that can be potentially embarrassing, you can always apologize for it and be forgiven. But if you say something that is not necessarily true and are discovered later, your credibility may be permanently damaged.

If you go into a networking environment prepared to be relaxed and genuine, you will find that it is a lot more fun to be there. If you have a plan of action to really get to know people, you will be much more productive in a shorter amount of time. People will feel comfortable talking to you and you to them. In an environment of truth, more people will want to do business with you and to be around you.

Authentic enthusiasm is contagious. You will always appear to be more attractive when you are excited about what you are doing. When you are not worried about making mistakes, you will appear to be happier. Being happy about the situation will help you to smile more, and the smiling face is a natural human attractor.

So next time you attend a networking function, just be yourself. Your results will improve and you will feel better when you leave to go home. Over time, the difference will be measurable in more ways than just your income. You will find that you have more friends than you had ever imagined possible. When it comes time for the referral, your friend will remember you because friends really do refer friends.

Truly memorable disasters don’t just happen. They require a special blend of misunderstanding and misguided effort. Here are three ways to guarantee a disaster in your next presentation, and how to avoid them.

Mistake #1: Believe in Magic

Show up hoping that a coherent, eloquent, useful presentation will magically appear once you start speaking. Avoid any type of preparation. Just wing it.

> What Happens
Everyone is amazed by the presentation because they expected more. They are also bored and disappointed. They may even become upset because an unprepared presentation insults the audience by wasting their time. Unprepared presentations sound like, well, unprepared presentations.

> Instead
Prepare. Identify the goal for your talk. Design a presentation that achieves that goal. Talk with key members of the audience about their expectations. Rehearse.

Mistake #2: Memorize your speech

Spend untold hours committing every precious word to memory so that you can recite it even if awakened in the middle of the night.

> What Happens
You sound like a machine. And if you stumble on a word, you can become stuck–speechless. I’ve seen this happen, and it’s painful.

> Instead
Learn your presentation. Yes, write a script. Memorize the first and last sentences and then practice giving the presentation without looking at the script. Practice many times. Eventually, you will learn how to convey the key ideas in a natural, normal way.

Mistake #3: Talk About Yourself

Focus entirely on yourself. Tell about your background, your credentials, and your history. Tell your story. Just talk about yourself. Make the presentation all about you, yourself, and your life.

> What Happens
They listen politely. If you manage to be entertaining enough, they may actually pay attention. Otherwise, the audience reacts by thinking, “So what?”

> Instead
Talk about the audience. That is, talk about what they need and how they can achieve it.

If you’re an employer or a manager then work place absence is costing you money, inconvenience, and upsetting your customers. And as we all know, not all days taken off work are due to genuine sickness. Many employees “take a sickie” because their morale is low and they just don’t like or can’t do their work.

The challenge for employers and managers is to make people happier at work. And if people are happy at work then they are less likely to take a day off every time they wake up with a stuffy nose.

Some bosses think that paying more money, improving job security or working conditions is the answer. It isn’t and it’s also something that can be very hard to achieve.

People who employ or supervise other people need to become more tuned to their employees’ emotional needs and find out what really motivates them. This is also much easier to achieve than paying more money or improving job security, however there is no quick fix.

To reduce the amount of absence there are three steps you need to consider.

Firstly, pick the right person for the job. You need to get better at interviewing and selecting people.

Take more time over it;pay more attention to the applicant’s

human side rather than their qualifications or experience. Get to know them better.

Find out what makes them happy, how well they get on with other people and how much energy and enthusiasm they have. Make sure they know what they’re getting into and be sure the job suits them.

Secondly, you need to believe in your people. If you’ve interviewed well and picked the right person for the job then you need to trust them to do that job. You need to constantly demonstrate to your people that you trust and believe in them by what you say, your tone of voice and your body language.

If you believe that your people are not to be trusted, that they’re unable to make a decision without checking with you. That they’ll turn up late and go home early, then that’s exactly what they’ll do.

If on the other hand you believe that they’ll do their job well, that they can be trusted to make decisions and they’ll give you a fair day’s work, then it is more likely this is what you’ll get.

As with all theories there is no guarantee that it will work every time, however the majority of employees are reasonable people and if you treat them as such then they are more likely to behave in a positive manner.

The third and probably the most important thing you can do to reduce abscence and motivate your people is to give them feedback and coach them.

This is where so many employers and managers fall down in dealing with their people; they’re hopeless at giving feedback. Many managers are uncomfortable telling staff how they feel about their work performance.

Most employees want to know how they are performing in their job; they want to know if they are doing it right or how they could do it better.

If you really want to motivate your people then you need to give them feedback on what they’re doing well and what needs improvement.

When you notice an employee doing something you do like, tell them about it. When you notice something you don’t like, tell them about it.

Do it as soon as possible. Acknowledging a job well done is not much good six months later. Also, if you don’t immediately call someone’s attention to something you’re not happy about, then they’ll assume its okay. Either that or
they’ll think you didn’t notice or you don’t care.

Do it in private. Why is it some managers still feel its okay to reprimand someone in front of their colleagues? Even the mildest rebuke can have a negative effect on morale.

When you do speak to the person use “I” messages. Say things like “I liked the way you did that” or “I’m unhappy with the way your reports are always late and I’d like your views on why this is.”

Avoid “You” messages such as “You’re doing great.” That can come across as patronising or insincere. “You’re doing that all wrong” may cause conflict, lower
morale and may not sort the problem.

Focus on one or two things. Don’t run off a whole list of attributes or misdemeanours. Also be specific about job behaviour, focus on what the person did or didn’t do, don’t make a personal attack.

Employees will feel happier if they perceive their employer or manager as a reasonable and fair individual – someone who is quick to praise but also says when they’re not happy about something.

The message is – if you want motivated staff then make their work interesting, give them feedback and give them the feeling that they’re involved in the business.

We can make the job more interesting by giving people more responsibility, assigning projects and by training and developing them. We need to regularly give people feedback on how they’re doing; focussing on what they’re doing well rather than on what is not so good. To meet their need to feel involved we should regularly communicate both formally and informally. We could also involve staff in meetings they might not normally attend.

These steps will take time and thought however they’ll make a huge difference as to how employees feel about their work. If they feel good and gain satisfaction from their work then they’re less likely to find a reason to “take a sickie.”

1) Avoid “Not.” Negative talk encourages arguments, counter attacks, and attempts to solve your problems. It also creates a negative impression. For example, when you say, “I can’t,” you appear helpless and ineffective. Instead, talk about what you can do and what you want.

2) Deal with impossible requests by 1) acknowledging the request, 2) empathizing with the other person’s feelings, 3) saying, “I wish I could fix it.” and 4) suggesting a reasonable alternative.” For example, imagine that you work at a resort and it is raining. A guest walks up to you carrying a golf bag, slams it against your desk, and shouts, “This place stinks! I spent thousands of dollars coming here and it’s raining.”

You respond by saying, “You’re right it’s raining. And I know how upsetting it must feel to travel this far and be stuck inside. I wish I could make it stop. In the meantime, you may want to visit our indoor putting center. Our golf pro is offering instructions this afternoon.”

3) Deal with difficult requests by 1) affirming your willingness to help and 2) asking the other person to help you plan a solution.

For example, if your boss asks you to start another project, you could say, “I understand you want me to start a new project. And right now I’m working on another project. To help me set my priorities, I wonder which one you want me to finish first.”

4) When possible, offer choices that show the consequences of different options. This allows the other person to choose both the process and its impact.

For example, you can say, “That’s a great idea. And there are different ways I can meet your request. We can use our existing supplies, which are free, or we can buy custom materials, which will cost $500. Which option would you prefer?”

5) Deal with complaints by asking the other person to describe a fair settlement. You can say, “What do you want?” or “What would you consider a fair solution to this?” or “What would make you happy?”

6) A smile significantly affects how you sound. It also makes you more approachable. When you frown, other people hear anxiety, caution, fear, and rejection. A smile (or at least a pleasant expression) encourages open communication.